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Return Policy

What is your Return Policy?

•            We offer a full no questions asked refund within 30 days of delivery except on customized goods. The return policy is limited to items that have not been tempered from their original condition with tags, as described on the website and with original certification. Please contact us to discuss this issue, because the management has the ability to reject these restrictions on a case by case basis. Products which are laser inscribed with personal messages are not included in return policy.

 

Do I have to bear shipping charges if I return the product within 30 days?

•             No, All charges will be beard by us.

 

How can I return the product if I am not interested?

  • For that you have to contact our customer care team, they will further assist you how to proceed.
  • You can write us at support@Caitali.com or you can call us on +917574005500
  • NOTE: All products should be returned within 30 days only. No return will be accepted after completion of 30 days from the date you place your order.